Sona88 Privacy Policy

Sona88 (sona88.win) is a trusted online gaming platform built for gamers in Bangladesh. We treat our users' privacy as our highest priority. This Privacy Policy explains in detail how Sona88 collects your personal information, how it is used, and how it is kept secure.

By creating an account or using the Sona88 platform, you agree to this Privacy Policy. Our policy is built in accordance with applicable laws in Bangladesh and international data protection standards. If you have any questions, please reach out to our support team.

Sona88 collects your information in several ways. You provide some details directly during registration, while other information is collected automatically as you use the platform. Here is a full breakdown:

• Your password is never stored in plain text — only an encrypted hash is kept.
• Full payment numbers are not stored — only the last few digits are retained.
• Collected data is used only for the stated purposes.

Sona88 uses the data we collect only for specific, legitimate purposes. We believe transparency is the foundation of trust. Below is a clear breakdown of exactly how your information is used:

• To create and manage your account and verify your identity.
• To process deposit and withdrawal transactions.
• To conduct security checks against fraud and money laundering.
• To send you relevant bonuses and offers.
• To analyze gaming patterns and ensure responsible gaming.
• To improve customer support services.
• To resolve technical issues on the platform and improve our services.

Sona88 uses industry-standard technology to protect your data. Our security operates across multiple layers, so even if one layer is compromised, your information stays protected. Sona88's data security team continuously monitors servers and responds immediately to any suspicious activity.

• All data transfers are secured with 256-bit TLS/SSL encryption.
• Passwords are stored using bcrypt hashing.
• Firewall and intrusion detection systems are active.
• Regular security audits and penetration testing.
• Two-Factor Authentication (2FA) is available.
• Restricted server access — authorized personnel only.

Sona88 does not share your personal information with third parties — this is a core principle we uphold. However, there are limited circumstances where sharing data may be legally required or necessary to deliver our services:

• Payment processors (Mobile Banking, Nagad, Rocket) — only the data required to complete transactions.
• Legal authorities — by court order in accordance with the laws of Bangladesh.
• Fraud prevention agencies — to detect and identify fraudulent activity.
• IT service partners — solely for server operations, under NDA.

• No data is sold to advertisers or marketing companies.
• No data is transferred to data brokers.
• Your information is never shared with other gaming platforms.

Sona88 uses cookies on its website and app. Cookies are small text files stored in your browser that help improve site functionality. Sona88 uses three types of cookies:

You can manage cookies from your browser settings. Please note that disabling essential cookies may cause some site features to stop working correctly.

As a Sona88 user, you have full control over your own data. We ensure you can easily exercise the following rights:

• Right to Access Your Data: You can find out exactly what information Sona88 holds about you.
• Right to Rectification: If any information is incorrect, you can contact the support team to have it corrected.
• Right to Erasure: If you close your account, your data will be deleted within 30 days, except where retention is required by law.
• Right to Data Portability: You can receive your data in a machine-readable format.
• Right to Restrict Processing: You may request that data processing be restricted under certain circumstances.
• Marketing Opt-Out: You can opt out of promotional messages at any time.

The Sona88 platform integrates certain third-party services, including payment gateways and game providers. These services operate under their own privacy policies. Sona88 selects all third-party services through a strict vetting process and maintains data protection agreements with each of them.

• Payment gateways: Mobile Banking, Nagad, Rocket — only the data necessary to complete transactions is shared.
• Game providers: game logs and results — to verify gameplay.
• Analytics: anonymised user behaviour data — used to improve the site.

Sona88 is not responsible for information you provide on third-party websites or services. We recommend reading their respective privacy policies.

Sona88 is strictly for users aged 18 and above. We never intentionally collect information from minors. Age is verified at registration, and accounts belonging to users under 18 are not approved.

Sona88 may update this Privacy Policy as needed. For significant changes, a notice will be posted on the website and sent to your registered email. Continued use of the platform after any changes will be considered your acceptance of the updated policy. The date of the most recent update will always be displayed at the top of this page.

For any questions, complaints, or requests regarding our Privacy Policy, please contact the Sona88 support team. Our dedicated privacy team is always ready to help resolve your concerns.

• Email: [email protected]
• Support hours: 24/7 — seven days a week
• Response time: usually within 24–48 hours